Your calls always answered within 5 rings.
There was an issue with the hotel room which was promptly resolved.
The staff have been very co-operative, especially Jordan. Kept me well informed.
Great hotel. Good taxi service both ways.
Everyone very helpful, especially Scott
Glacier Express trip is worth considering for other customers. Either before the ski season (everything is open) has ended on 1st May or one month later when the spring flowers are in full bloom. Glacier Express was the best train trip I have had.
Really helpful, great communication, so easy to book
Huge thanks to Tania
Noah, your team were great but Ryanair and Stansted very crowded every inch of the way there and back. Is that a reputation the airport and airline have in common?
Your guys always go the extra mile. Thank you
Great holiday once again. Well done DialAFlight.
I gave a brief outline of what I would like to do in Spain, and received excellent recommendations for flights and hotels, both of which turned out to be superb
Special thanks to Matt Power
As usual, Jack's team were brilliant. He's amazing. So very helpful and kind. Just recommended him to a friend . . . . another one !!!
Fabulous service.
Simon Pitman provided superlative customer service and is a credit to your company.
The DialAFlight team provided us with a dream one week break in Paphos. Thanks to Simon and the team.
Always very efficient
We can rely on Reece to get us a good deal and make all the arrangements that work successfully for us
Great job Gavin
Sam was amazing - great service and always attentive
Happy with service. Thank you
Thank you Oscar we had such a great holiday
Professional and always courteous.
Enterprise car rentals are wonderful and unlike the others, incredibly polite
Will always book with DialAFlight. Excellent service as always.
Always excellent service. We have been using DialAFlight for years.
Libby was very thorough. We couldn’t find our transfer and Libby sorted it straight away. Excellent service throughout. Highly recommended
Saved my holiday when Ryanair cancelled my flight! Manny saved the day. I have used DialAFlight for many years - excellent servjce - they feel like old friends and just as reassuring
Cameron is a very good ambassador for DialAFlight
Very pleased with the service from Aaron who was very helpful and understanding
Iceland seems to be on everyone's bucket list. Every time I mentioned I'd spent a few glorious days in this curious country, I was met with: 'I've always wanted to go there'. Followed swiftly by: 'Did you see the Northern Lights?'
The answer is, yes I did. But, there really is so much more to Iceland than looking upwards.
Whale-watching, Icelandic horse riding, snowmobiling, all-terrain vehicle tours, caving…they're all available for the more energetic traveller.
Or, for visitors more like me, there's breathtaking scenery enjoyed from the sanctuary of the tranquil Blue Lagoon - a spa created from a nearby geothermal power plant (almost all of Iceland's hot water is generated from the Earth's core) developed into one of the country's biggest tourist attractions.
I visited the Blue Lagoon on a freezing day and the tentative sub-zero steps from the main building to the water's edge took my breath away, but the shivers quickly melted as I eased into the 37C biothermal lagoon.
The waters are said to work wonders for the skin and, in addition, a silica mud mask is a must. I was a little embarrassed about wallowing around sporting the brilliant white mask, but everyone else in the lagoon was doing the same.
With the steam gently rising from the crystal-clear waters it was so relaxing I wanted to stay submerged forever, so I compromised and treated myself to a half-hour in-water massage. Lying on a floating yoga mat in those surroundings while having my shoulders manfully manipulated by a brilliant masseur will be a life memory.
Of course I wanted photos, too, but was worried about keeping my phone dry. I shouldn't have been. There are plenty of staff who will take souvenir snaps on an iPad and email them to you, free of charge.
I went at 9am by shuttle bus - it's about 50 minutes from Reykjavik - and had the waters almost to myself for an hour or so. Travelling by bus is an excellent way to get around the country. Fewer than a third of a million people live in Iceland, with about 120,000 in Reykjavik.
Hotels in Reykjavik cater for all wallets, though Iceland is not cheap, especially alcohol. Do not buy bottled water. Tap water is excellent, and it's free.
The new harbour is a bustling part of town and there's a strong party scene. Restaurants are plentiful and there's lots of fabulous food to choose from, including a 'world-famous' hot-dog stand where tourists and locals alike queue around the block.
I enjoyed strolling around the small city and a two-hour walking tour conducted by a local historian was informative and fun.
However, I wanted to see much more than geothermal swimming pools - even if Ryan Gosling and the cast of the Game Of Thrones had been seen wallowing in one of the outdoor public baths while I was there. So, I left behind the heated pavements of the capital for a Golden Circle Tour of geysers and waterfalls.
The scenery is second to none. Hot, old geysers putting on a regular show are a popular stop for tourists. We visit Pingvellir, a national park that sits in a rift valley caused by the separation of two tectonic plates and the site of the oldest parliament in the world. It's also said to be one of the best spots for diving in Iceland.
At the Gullfoss waterfall, the power of nature sees chocolate milk-coloured water flow over the precipice at 2,000 cubic metres per second. Keep away from the edge!
Of course, I couldn't not mention the Northern Lights. Tour operators are geared up for the spectacular phenomenon and, on a daily basis, they measure magnetic activity to predict what might happen on any given night.
Be prepared to stand in the freezing cold for a while waiting for Mother Nature to put on a show. But when the magic comes it is definitely worth the wait.
First published in the Daily Mail - March 2018
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